Frequently Asked Questions
Tech Support FAQ
How do I access the online content? ›
ONLINE ACCESS ON A COMPUTER
1. Go to the
"My Account" screen.
2. If you have an online account, login with your account email address and password under “Returning Customers”.
After login you can view the content by clicking on "Digital" in the top menu bar.
If you do not have an account, create one by
clicking here and using the email address associated with your order.
You will be prompted to set up a password.
3. Your Customer ID is located on your shipping label (sample below),
on invoices and renewal notices, or you may contact us via phone at 888-259-8470 or email
techsupport@litpress.org to obtain it.
| BT70011223344/9# |
EXP DEC 18 |
Virgil Michel
123 Address Street
City, ST Postal Code
|
Is the digital version available for libraries? ›
The digital edition of Bible Today is not available for libraries.
How do I navigate within the digital edition on my desktop or laptop computer? ›
- Clicking on the cover for an issue will open that issue
-
There arrows in the nav bar will turn the pages. Keyboard arrow keys will also work.
There is a table of content that will navigate to specific sections.
If you prefer to read offline, there is a download pdf option.
When I try to login I get the message: "Username or password not found." ›
This is caused by an incorrect username or password being entered.
If you have already created a login and need to reset your password, you can
click here to do so
.
Fill in the appropriate field on the screen with the requested information and click "Send Email".
If you have entered your email address because you forgot your username, your username will be sent to your email address. If you entered your username because you forgot your password, you will need to enter the answer to your security question and your password will then be emailed to your email address.
If you have not yet created a login, you can create one on the
"Create Account" screen, or by clicking on the "Create Account" button on the app version's main screen.
I reset my password. It does not work and I'm certain that it is the right one. ›
Passwords are case sensitive, so please make sure that your password follows the following criteria:
- At least 6 characters long
- At least one capital letter
- At least one lowercase letter
- At least one number
